Frequently Asked Questions (FAQs)
Just like working in any other design environment, turnaround time of your design request depends on the following factors:
- Complexity of your design request.
- Communication efficiency – how you can effectively describe the design request that your Design Teammate can turn into output.
On average, we deliver within 24 hours for Unlimited Monthly accounts and up to 48 hours for Pay Per Task and Limited Monthly accounts.
Also, Unlimited Monthly users benefit from prioritized, real-time communication and faster turnaround times (which can be in the next 2 hours). Again, it will all depend on the factors mentioned above.
Any creative graphic design work that you can effectively describe via email, chat or our Teammate Tasker platform. We tackle a plethora of design work from web to print. We are also looking at expanding our design scope to web and app UI/UX design, simple animations, presentations and even 3D in the future.
Once your Design Teammate delivers the design, you can request for unlimited revisions until you are satisfied. All types of revisions will be treated as new creative requests and will be done within 24 hours – mostly faster.
With Design Teammate’s unlimited monthly plan, you don’t have to worry about hourly billing and unexpected charges. You can submit as many graphic design requests as you like and your dedicated design teammate will work on the requests in your queue every business day.
If, at any point during your first 14 days from the date of subscription or registration, you are not happy with our work or you feel that this model is not for you or your business, you will receive a full refund, no questions asked.
Design Teammate eats, breathes and sleeps graphic designs. We pride ourselves on the quality of service we deliver to you at a very affordable price. Our rate is at least 50% of the cost of equivalent agency projects for the same or even better quality.
Just like hiring a freelancer, Design Teammate gives you your own dedicated designer for our Unlimited Monthly plan at a fraction of the freelancer cost. All our Design Teammates are, experienced and vetted professionals so you don’t have to worry about their qualifications. Also, our Teammate Tasker platform helps you manage all your design projects, increasing the productivity of your team. Working with Design Teammate makes design tasks effortless, so you can focus on the more important aspect of your business.