How It Works

Teammate Matching

Teammate Matching

After providing us information about you and your company, we will match you with a perfect teammate.

  • Matching will take about 12 hours or less.
  • Your dedicated teammate will work in sync with your working time so it's easier to communicate.
Teammate Matching
Send Your Design Requests

Send Your Design Requests

Submit your design request anytime while logged into our client portal, or through email.

  • Fill out some information to describe what you would like your designer to create.
  • You also have the option to upload files or select from our millions of professional photos to be used on your project at no cost.
Send Your Design Requests
We Work, You Track

We Work, You Track

Your dedicated professional designer will receive your design request and get to work. With less than 1 business day turnarounds for simple designs, and daily updates for more complex projects, enjoy our amazing and friendly client experience.

  • You work directly with your designer.
  • Communication through Slack, email, or our client portal, Go.
  • One Delesign subscription equates to an average of 2 hours of daily design work. Clients are able to purchase multiple subscriptions.
We Work, You Track
You Get Your Files

You Get Your Files

Your designer will then send you the completed design for review in the native Adobe files as well as your requested exported file formats.

  • Need a revision? Message your designer directly through our client portal, Slack, or email for free revisions.
  • You retain full ownership of all files created by your Delesign designer.
You Get Your Files
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Frequently Asked Questions (FAQs)

Just like working in any other design environment, turnaround time of your design request depends on the following factors:

  • Complexity of your design request.
  • Communication efficiency – how you can effectively describe the design request that your Design Teammate can turn into output.

On average, we deliver within 24 hours for Unlimited Monthly accounts and up to 48 hours for Pay Per Task and Limited Monthly accounts.
Also, Unlimited Monthly users benefit from prioritized, real-time communication and faster turnaround times (which can be in the next 2 hours). Again, it will all depend on the factors mentioned above.

Any creative graphic design work that you can effectively describe via email, chat or our Teammate Tasker platform. We tackle a plethora of design work from web to print. We are also looking at expanding our design scope to web and app UI/UX design, simple animations, presentations and even 3D in the future.

Once your Design Teammate delivers the design, you can request for unlimited revisions until you are satisfied. All types of revisions will be treated as new creative requests and will be done within 24 hours – mostly faster.

With Design Teammate’s unlimited monthly plan, you don’t have to worry about hourly billing and unexpected charges. You can submit as many graphic design requests as you like and your dedicated design teammate will work on the requests in your queue every business day.

If, at any point during your first 14 days from the date of subscription or registration, you are not happy with our work or you feel that this model is not for you or your business, you will receive a full refund, no questions asked.

Design Teammate eats, breathes and sleeps graphic designs. We pride ourselves on the quality of service we deliver to you at a very affordable price. Our rate is at least 50% of the cost of equivalent agency projects for the same or even better quality.

Just like hiring a freelancer, Design Teammate gives you your own dedicated designer for our Unlimited Monthly plan at a fraction of the freelancer cost. All our Design Teammates are, experienced and vetted professionals so you don’t have to worry about their qualifications. Also, our Teammate Tasker platform helps you manage all your design projects, increasing the productivity of your team. Working with Design Teammate makes design tasks effortless, so you can focus on the more important aspect of your business.